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FAQ

  • When should I pick up equipment at Hampton Party Rental?
    <p>If your event is on Saturday or Sunday, you may pick up equipment on Friday or Saturday and return it on Monday for a one-day rental fee. Our operating hours are Monday through Saturday from 11 a.m. to 6 p.m., and on Saturday from 11 a.m. to 2 p.m. Please call to schedule an appointment for pickup.</p>
  • When should I expect my delivery from Hampton Party Rental?
    <p>Deliveries are typically scheduled during office hours, but special arrangements can be made for deliveries and pick-ups outside regular business hours. Customers are advised to consult with one of our rental service staff members for specific details regarding delivery timing.</p>
  • Is there an option to be billed later at Hampton Party Rental?
    <p>Yes, Hampton Party Rental offers the option to be billed later through a charge account. Interested customers can fill out and submit the Charge Account Application, which provides net 30-day terms for business-to-business transactions. This option is available to recurring customers only, and approval is subject to a review process.</p>
  • Do you allow self-pickup and drop-off at Hampton Party Rental?
    <p>Yes, Hampton Party Rental allows self-pickup and drop-off for customer convenience.</p>
  • Do you offer delivery, setup, and pickup services at Hampton Party Rental?
    <p>Yes, Hampton Party Rental provides delivery, setup, and pickup services to ensure a seamless experience for customers.</p>
  • What size linen do you recommend for tables at Hampton Party Rental?
    <p>The recommended linen size depends on the table dimensions. For a rectangular table, measure the length x width, and for a round table, measure the diameter to determine the appropriate linen size.</p>
  • Do you require a down payment at Hampton Party Rental?
    <p>Yes, Hampton Party Rental requires a down payment of half the total amount to reserve equipment or rentals. Accepted payment methods include all major credit/debit cards, as well as options like Zelle, CashApp, and Venmo for customer convenience.</p>
  • What is the General Policy of Hampton Party Rental?
    The General Policy of Hampton Party Rental is a comprehensive list that addresses many questions about renting from us. Customers can refer to our General Policy Information or download the latest version for detailed insights.
  • Am I required to sign a credit/debit card authorization form?
    Yes, this may be required. Please consult with a rental staff specialist about the Credit Card Authorization form requirements.
  • What is the Rental Agreement Contract?
    The Rental Agreement Contract outlines the responsibilities between Hampton Centre Party Supply Rental and our clients. Clients can review the contract or download the latest version for more details.
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